/* BA Support Tickets - Public CSS */
/* Tixia-inspired, RTL, Modern Card-based UI */

:root {
    --ba-red: #D63031;
    --ba-orange: #E67E22;
    --ba-dark: #1a1a2e;
    --ba-bg: #f5f6fa;
    --ba-white: #ffffff;
    --ba-gray-50: #f8f9fa;
    --ba-gray-100: #f0f0f0;
    --ba-gray-200: #e0e0e0;
    --ba-gray-300: #ccc;
    --ba-gray-400: #999;
    --ba-gray-500: #666;
    --ba-gray-600: #444;
    --ba-gray-700: #333;
    --ba-radius: 12px;
    --ba-radius-sm: 8px;
    --ba-shadow: 0 2px 16px rgba(0,0,0,.06);
    --ba-shadow-lg: 0 4px 24px rgba(0,0,0,.1);
    --ba-transition: all .2s ease;
}

/* Reset within plugin */
.ba-st-card, .ba-st-my-tickets, .ba-st-view-ticket, .ba-st-dashboard,
.ba-st-form, .ba-st-login-form {
    font-family: 'Vazirmatn', Tahoma, Arial, sans-serif;
    direction: rtl;
    text-align: right;
    color: var(--ba-gray-700);
    line-height: 1.7;
    font-size: 15px;
}

/* Card */
.ba-st-card {
    background: var(--ba-white);
    border-radius: var(--ba-radius);
    box-shadow: var(--ba-shadow);
    overflow: hidden;
    max-width: 720px;
    margin: 0 auto;
}

.ba-st-card-header {
    background: linear-gradient(135deg, var(--ba-dark), #16213e);
    color: #fff;
    padding: 32px;
}

.ba-st-card-header h2 {
    margin: 0 0 8px;
    font-size: 22px;
    font-weight: 700;
}

.ba-st-card-header p {
    margin: 0;
    opacity: .8;
    font-size: 14px;
}

/* Form */
.ba-st-form {
    padding: 32px;
}

.ba-st-form-group {
    margin-bottom: 20px;
    flex: 1;
}

.ba-st-form-group label {
    display: block;
    font-size: 13px;
    font-weight: 600;
    color: var(--ba-gray-600);
    margin-bottom: 6px;
}

.ba-st-required {
    color: var(--ba-red);
}

.ba-st-form-group input[type="text"],
.ba-st-form-group input[type="email"],
.ba-st-form-group select,
.ba-st-form-group textarea {
    width: 100%;
    padding: 12px 16px;
    border: 2px solid var(--ba-gray-200);
    border-radius: var(--ba-radius-sm);
    font-family: inherit;
    font-size: 14px;
    transition: var(--ba-transition);
    background: var(--ba-gray-50);
    box-sizing: border-box;
}

.ba-st-form-group input:focus,
.ba-st-form-group select:focus,
.ba-st-form-group textarea:focus {
    outline: none;
    border-color: var(--ba-red);
    background: #fff;
    box-shadow: 0 0 0 3px rgba(214,48,49,.1);
}

.ba-st-form-group textarea {
    resize: vertical;
    min-height: 120px;
}

.ba-st-form-row {
    display: flex;
    gap: 16px;
}

/* Buttons */
.ba-st-btn {
    display: inline-flex;
    align-items: center;
    gap: 8px;
    padding: 12px 24px;
    border-radius: var(--ba-radius-sm);
    font-family: inherit;
    font-size: 14px;
    font-weight: 600;
    text-decoration: none;
    cursor: pointer;
    border: 2px solid transparent;
    transition: var(--ba-transition);
}

.ba-st-btn-primary {
    background: var(--ba-red);
    color: #fff;
    border-color: var(--ba-red);
}

.ba-st-btn-primary:hover {
    background: #c0392b;
    border-color: #c0392b;
    transform: translateY(-1px);
    box-shadow: 0 4px 12px rgba(214,48,49,.3);
}

.ba-st-btn-outline {
    background: transparent;
    color: var(--ba-red);
    border-color: var(--ba-red);
}

.ba-st-btn-outline:hover {
    background: var(--ba-red);
    color: #fff;
}

.ba-st-form-actions {
    padding-top: 8px;
}

/* Success Card */
.ba-st-success-card {
    background: var(--ba-white);
    border-radius: var(--ba-radius);
    box-shadow: var(--ba-shadow);
    padding: 48px 32px;
    text-align: center;
    max-width: 520px;
    margin: 0 auto;
}

.ba-st-success-icon {
    font-size: 64px;
    margin-bottom: 16px;
}

.ba-st-success-card h3 {
    font-size: 20px;
    color: var(--ba-dark);
    margin: 0 0 12px;
}

.ba-st-success-card p {
    color: var(--ba-gray-500);
    margin: 0 0 8px;
}

.ba-st-success-card .ba-st-btn {
    margin-top: 24px;
}

/* Notice */
.ba-st-notice {
    padding: 14px 20px;
    border-radius: var(--ba-radius-sm);
    margin-bottom: 20px;
    font-size: 14px;
}

.ba-st-notice-success {
    background: #d4edda;
    color: #155724;
    border: 1px solid #c3e6cb;
}

.ba-st-notice-error {
    background: #f8d7da;
    color: #721c24;
    border: 1px solid #f5c6cb;
}

.ba-st-notice-info {
    background: #d1ecf1;
    color: #0c5460;
    border: 1px solid #bee5eb;
}

/* Login Form */
.ba-st-login-form {
    padding: 32px;
}

.ba-st-login-form .login-username,
.ba-st-login-form .login-password,
.ba-st-login-form .login-remember,
.ba-st-login-form .login-submit {
    margin-bottom: 16px;
}

.ba-st-login-form label {
    display: block;
    font-size: 13px;
    font-weight: 600;
    color: var(--ba-gray-600);
    margin-bottom: 6px;
}

.ba-st-login-form input[type="text"],
.ba-st-login-form input[type="password"] {
    width: 100%;
    padding: 12px 16px;
    border: 2px solid var(--ba-gray-200);
    border-radius: var(--ba-radius-sm);
    font-family: inherit;
    font-size: 14px;
    box-sizing: border-box;
}

.ba-st-login-form input[type="text"]:focus,
.ba-st-login-form input[type="password"]:focus {
    outline: none;
    border-color: var(--ba-red);
    box-shadow: 0 0 0 3px rgba(214,48,49,.1);
}

.ba-st-login-form .button-primary,
.ba-st-login-form input[type="submit"] {
    background: var(--ba-red) !important;
    border-color: var(--ba-red) !important;
    color: #fff;
    padding: 12px 32px;
    border-radius: var(--ba-radius-sm);
    font-family: inherit;
    font-size: 14px;
    font-weight: 600;
    cursor: pointer;
}

/* My Tickets */
.ba-st-my-tickets {
    max-width: 900px;
    margin: 0 auto;
}

.ba-st-section-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 24px;
}

.ba-st-section-header h2 {
    font-size: 22px;
    color: var(--ba-dark);
    margin: 0;
}

.ba-st-tickets-list {
    display: flex;
    flex-direction: column;
    gap: 12px;
}

.ba-st-ticket-card {
    background: var(--ba-white);
    border-radius: var(--ba-radius);
    box-shadow: var(--ba-shadow);
    padding: 20px 24px;
    transition: var(--ba-transition);
    border-right: 4px solid var(--ba-gray-300);
}

.ba-st-ticket-card:hover {
    box-shadow: var(--ba-shadow-lg);
    transform: translateY(-2px);
}

.ba-st-ticket-open {
    border-right-color: var(--ba-red);
}

.ba-st-ticket-closed {
    border-right-color: var(--ba-gray-300);
    opacity: .8;
}

.ba-st-ticket-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 8px;
}

.ba-st-ticket-ref {
    font-size: 13px;
    font-weight: 700;
    color: var(--ba-red);
    background: rgba(214,48,49,.08);
    padding: 3px 10px;
    border-radius: 20px;
}

.ba-st-badge {
    display: inline-block;
    padding: 4px 12px;
    border-radius: 20px;
    font-size: 12px;
    font-weight: 600;
    color: #fff;
}

.ba-st-ticket-subject {
    margin: 0 0 10px;
    font-size: 16px;
    font-weight: 600;
}

.ba-st-ticket-subject a {
    color: var(--ba-dark);
    text-decoration: none;
}

.ba-st-ticket-subject a:hover {
    color: var(--ba-red);
}

.ba-st-ticket-meta {
    display: flex;
    gap: 16px;
    flex-wrap: wrap;
}

.ba-st-meta-item {
    font-size: 13px;
    color: var(--ba-gray-500);
}

/* Empty State */
.ba-st-empty-state {
    background: var(--ba-white);
    border-radius: var(--ba-radius);
    box-shadow: var(--ba-shadow);
    padding: 64px 32px;
    text-align: center;
}

.ba-st-empty-icon {
    font-size: 64px;
    margin-bottom: 16px;
}

.ba-st-empty-state h3 {
    margin: 0 0 8px;
    color: var(--ba-dark);
}

.ba-st-empty-state p {
    color: var(--ba-gray-500);
    margin: 0 0 24px;
}

/* Pagination */
.ba-st-pagination {
    display: flex;
    gap: 6px;
    justify-content: center;
    margin-top: 24px;
}

.ba-st-page-link {
    padding: 8px 14px;
    border-radius: var(--ba-radius-sm);
    background: var(--ba-white);
    color: var(--ba-gray-700);
    text-decoration: none;
    border: 1px solid var(--ba-gray-200);
    font-size: 14px;
    transition: var(--ba-transition);
}

.ba-st-page-link:hover {
    background: var(--ba-gray-100);
}

.ba-st-page-active {
    background: var(--ba-red) !important;
    color: #fff !important;
    border-color: var(--ba-red) !important;
}

/* View Ticket */
.ba-st-view-ticket {
    max-width: 800px;
    margin: 0 auto;
}

.ba-st-back-link {
    margin-bottom: 20px;
}

.ba-st-back-link a {
    color: var(--ba-gray-500);
    text-decoration: none;
    font-size: 14px;
}

.ba-st-back-link a:hover {
    color: var(--ba-red);
}

.ba-st-ticket-detail {
    background: var(--ba-white);
    border-radius: var(--ba-radius);
    box-shadow: var(--ba-shadow);
    overflow: hidden;
}

.ba-st-ticket-detail-header {
    background: linear-gradient(135deg, var(--ba-dark), #16213e);
    color: #fff;
    padding: 24px;
    display: flex;
    justify-content: space-between;
    align-items: center;
    flex-wrap: wrap;
    gap: 12px;
}

.ba-st-ticket-detail-title {
    display: flex;
    align-items: center;
    gap: 12px;
}

.ba-st-ticket-detail-title h2 {
    margin: 0;
    font-size: 18px;
}

.ba-st-ticket-detail-badges {
    display: flex;
    gap: 8px;
}

.ba-st-ticket-info-bar {
    padding: 14px 24px;
    background: var(--ba-gray-50);
    border-bottom: 1px solid var(--ba-gray-200);
    display: flex;
    gap: 20px;
    flex-wrap: wrap;
    font-size: 13px;
    color: var(--ba-gray-500);
}

/* Replies */
.ba-st-replies {
    padding: 24px;
}

.ba-st-reply {
    margin-bottom: 20px;
    border-radius: var(--ba-radius-sm);
    overflow: hidden;
}

.ba-st-reply-original {
    border: 2px solid var(--ba-gray-200);
}

.ba-st-reply-user {
    border: 2px solid var(--ba-gray-200);
    margin-right: 24px;
}

.ba-st-reply-staff {
    border: 2px solid var(--ba-red);
    margin-left: 24px;
}

.ba-st-reply-header {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 12px 16px;
    background: var(--ba-gray-50);
    border-bottom: 1px solid var(--ba-gray-100);
}

.ba-st-reply-avatar {
    width: 36px;
    height: 36px;
    border-radius: 50%;
    background: var(--ba-dark);
    color: #fff;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    font-size: 14px;
}

.ba-st-avatar-staff {
    background: var(--ba-red);
}

.ba-st-staff-badge {
    font-size: 11px;
    background: var(--ba-red);
    color: #fff;
    padding: 2px 8px;
    border-radius: 10px;
    margin-right: 6px;
}

.ba-st-reply-time {
    font-size: 12px;
    color: var(--ba-gray-400);
    margin-right: 8px;
}

.ba-st-reply-body {
    padding: 16px;
    line-height: 1.8;
    white-space: pre-wrap;
}

/* Reply Form */
.ba-st-reply-form {
    padding: 24px;
    border-top: 1px solid var(--ba-gray-200);
}

.ba-st-reply-form h3 {
    margin: 0 0 16px;
    font-size: 16px;
    color: var(--ba-dark);
}

.ba-st-reply-form textarea {
    width: 100%;
    padding: 12px 16px;
    border: 2px solid var(--ba-gray-200);
    border-radius: var(--ba-radius-sm);
    font-family: inherit;
    font-size: 14px;
    resize: vertical;
    min-height: 100px;
    box-sizing: border-box;
    transition: var(--ba-transition);
}

.ba-st-reply-form textarea:focus {
    outline: none;
    border-color: var(--ba-red);
    box-shadow: 0 0 0 3px rgba(214,48,49,.1);
}

/* Dashboard */
.ba-st-dashboard {
    max-width: 700px;
    margin: 0 auto;
}

.ba-st-dashboard-grid {
    display: grid;
    grid-template-columns: repeat(2, 1fr);
    gap: 16px;
    margin-bottom: 24px;
}

.ba-st-dash-card {
    background: var(--ba-white);
    border-radius: var(--ba-radius);
    box-shadow: var(--ba-shadow);
    padding: 24px;
    text-align: center;
    transition: var(--ba-transition);
}

.ba-st-dash-card:hover {
    transform: translateY(-3px);
    box-shadow: var(--ba-shadow-lg);
}

.ba-st-dash-total { border-top: 4px solid var(--ba-dark); }
.ba-st-dash-open { border-top: 4px solid var(--ba-red); }
.ba-st-dash-resolved { border-top: 4px solid #27ae60; }
.ba-st-dash-closed { border-top: 4px solid var(--ba-gray-400); }

.ba-st-dash-icon {
    font-size: 32px;
    margin-bottom: 8px;
}

.ba-st-dash-number {
    font-size: 36px;
    font-weight: 800;
    color: var(--ba-dark);
}

.ba-st-dash-label {
    font-size: 14px;
    color: var(--ba-gray-500);
    margin-top: 4px;
}

.ba-st-dash-actions {
    display: flex;
    gap: 12px;
    justify-content: center;
}

/* Mobile Responsive */
@media (max-width: 640px) {
    .ba-st-form-row {
        flex-direction: column;
    }

    .ba-st-dashboard-grid {
        grid-template-columns: repeat(2, 1fr);
        gap: 12px;
    }

    .ba-st-ticket-detail-header {
        flex-direction: column;
        align-items: flex-start;
    }

    .ba-st-ticket-info-bar {
        flex-direction: column;
        gap: 6px;
    }

    .ba-st-reply-user,
    .ba-st-reply-staff {
        margin-right: 0;
        margin-left: 0;
    }

    .ba-st-ticket-meta {
        flex-direction: column;
        gap: 6px;
    }

    .ba-st-section-header {
        flex-direction: column;
        gap: 12px;
        align-items: stretch;
    }

    .ba-st-card,
    .ba-st-my-tickets,
    .ba-st-view-ticket {
        margin: 0 -16px;
        border-radius: 0;
    }

    .ba-st-card-header,
    .ba-st-form {
        padding: 20px;
    }
}

/* RTL Specific */
[dir="rtl"] .ba-st-ticket-open {
    border-right: 4px solid var(--ba-red);
    border-left: none;
}

[dir="rtl"] .ba-st-reply-user {
    margin-right: 0;
    margin-left: 24px;
}

[dir="rtl"] .ba-st-reply-staff {
    margin-left: 0;
    margin-right: 24px;
}

/* WP Login Form overrides inside our card */
.ba-st-login-form .login-form {
    margin: 0;
}

.ba-st-login-form input[type="checkbox"] {
    margin-left: 8px;
}

/* ==========================================================================
   AUTH GATE (login / register tabs) — added for guest access
   ========================================================================== */
.ba-st-auth {
    max-width: 480px;
    margin: 0 auto;
    font-family: 'Vazirmatn', Tahoma, Arial, sans-serif;
    direction: rtl;
}

.ba-st-auth-card {
    background: var(--ba-white);
    border-radius: var(--ba-radius);
    box-shadow: var(--ba-shadow-lg);
    overflow: hidden;
}

.ba-st-auth-header {
    background: linear-gradient(135deg, var(--ba-dark), #16213e);
    color: #fff;
    padding: 28px 32px;
    text-align: center;
}

.ba-st-auth-header h2 {
    margin: 0 0 6px;
    font-size: 20px;
    font-weight: 700;
    color: #fff;
}

.ba-st-auth-header p {
    margin: 0;
    opacity: .8;
    font-size: 13px;
}

.ba-st-auth-tabs {
    display: flex;
    border-bottom: 2px solid var(--ba-gray-200);
}

.ba-st-auth-tab {
    flex: 1;
    padding: 16px;
    border: none;
    background: var(--ba-gray-50);
    font-family: inherit;
    font-size: 15px;
    font-weight: 600;
    color: var(--ba-gray-500);
    cursor: pointer;
    transition: var(--ba-transition);
    border-bottom: 3px solid transparent;
    margin-bottom: -2px;
}

.ba-st-auth-tab:hover {
    color: var(--ba-red);
    background: #fff;
}

.ba-st-auth-tab.is-active {
    color: var(--ba-red);
    background: #fff;
    border-bottom-color: var(--ba-red);
}

.ba-st-auth-panel {
    padding: 28px 32px;
}

.ba-st-form-plain .ba-st-form-group {
    margin-bottom: 18px;
}

.ba-st-form-plain label {
    display: block;
    font-size: 13px;
    font-weight: 600;
    color: var(--ba-gray-600);
    margin-bottom: 6px;
}

.ba-st-form-plain input[type="text"],
.ba-st-form-plain input[type="email"],
.ba-st-form-plain input[type="password"] {
    width: 100%;
    padding: 12px 16px;
    border: 2px solid var(--ba-gray-200);
    border-radius: var(--ba-radius-sm);
    font-family: inherit;
    font-size: 14px;
    background: var(--ba-gray-50);
    box-sizing: border-box;
    transition: var(--ba-transition);
}

.ba-st-form-plain input:focus {
    outline: none;
    border-color: var(--ba-red);
    background: #fff;
    box-shadow: 0 0 0 3px rgba(214,48,49,.1);
}

.ba-st-btn-block {
    width: 100%;
    justify-content: center;
    margin-top: 4px;
}

.ba-st-inline {
    display: flex;
    justify-content: space-between;
    align-items: center;
    flex-wrap: wrap;
    gap: 8px;
}

.ba-st-checkbox {
    display: flex !important;
    align-items: center;
    gap: 6px;
    font-size: 13px !important;
    font-weight: 500 !important;
    color: var(--ba-gray-600);
    margin-bottom: 0 !important;
    cursor: pointer;
}

.ba-st-checkbox input {
    width: auto !important;
    margin: 0;
}

.ba-st-terms {
    margin: 4px 0 18px;
}

.ba-st-link {
    color: var(--ba-red);
    text-decoration: none;
    font-size: 13px;
}

.ba-st-link:hover { text-decoration: underline; }

/* Honeypot — visually hidden but present for bots */
.ba-st-hp {
    position: absolute !important;
    left: -9999px !important;
    top: -9999px !important;
    height: 0;
    overflow: hidden;
}

/* Dashboard welcome + recent */
.ba-st-dash-welcome {
    margin-bottom: 24px;
}

.ba-st-dash-welcome h2 {
    font-size: 24px;
    color: var(--ba-dark);
    margin: 0 0 4px;
}

.ba-st-dash-welcome p {
    color: var(--ba-gray-500);
    margin: 0;
    font-size: 14px;
}

a.ba-st-dash-card {
    text-decoration: none;
    color: inherit;
    display: block;
}

.ba-st-dash-recent {
    margin-top: 32px;
}

.ba-st-dash-recent h3 {
    font-size: 17px;
    color: var(--ba-dark);
    margin: 0 0 16px;
}

.ba-st-ticket-cta {
    margin-top: 10px;
}

.ba-st-link-arrow {
    color: var(--ba-red);
    text-decoration: none;
    font-size: 13px;
    font-weight: 600;
}

.ba-st-link-arrow:hover { text-decoration: underline; }

@media (max-width: 640px) {
    .ba-st-auth { margin: 0 -16px; }
    .ba-st-auth-card { border-radius: 0; }
    .ba-st-auth-panel { padding: 22px 20px; }
}